Vinted Members Share Frustration About Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for women's and children's garments without notifying all users about the change.
Social Media Response
Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.
The company said the updated approach better aligns with similar services.
The platform has recommended to review their products and manually change the size if necessary, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification to its shipping options due to shopper criticism.
